FW: Incident Report and Immediate Actions Required for Snake Bite Incident
The Original Mail: Dear Abdulrahim What action has been taken from your end regarding this incident ? Abdullah AlNasiri Vice President- Customer Experience *T: *+968 24 857000 F: <+968%2024%20640000>+968 24 826522 M: <+968%2095%20194694> +968 95 790000 PO Box 605, Postal Code 115, Sultanate of Oman www.muscatbay.com <http://muscatbay.com/> <https://muscatbay.com/smartinvestor/en/> This e-mail contains proprietary information some of which may be legally privileged. This e-mail is intended to be reviewed only by the individual(s) or organizations named above. If you are not an intended recipient, or an authorized representative of an intended recipient, you are hereby notified that any review, dissemination, distribution, or copying of this communication, or any of its content or attachments, is strictly prohibited and may be unlawful. If you have received this message in error, please return it to the sender immediately and delete the original message and any copy of it from your computer system. Saraya is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt *From:* karthick [mailto:karthik@owatco.com] *Sent:* Sunday, June 9, 2024 4:39 PM *To:* 'Abdulrahim AlBalushi' <aalbalushi@muscatbay.com> *Cc:* 'Abdullah AlNasiri' <aalnasiri@muscatbay.com>; 'Gunasekaran' < gunasekaran@owatco.com>; 'Suvendu' <suvendu@owatco.com>; 'MohanBabu' < mohanbabu@owatco.com>; 'Othman' <othman@owatco.com> *Subject:* RE: Incident Report and Immediate Actions Required for Snake Bite Incident Dear Sir, Greetings of the day. Please find the enclosed INCIDENT REPORT for your kind reference. Thanks & Regards, *KARTHIKSANKAR CHINNADURAI* Project Engineer *Oman Water Treatment Co. S.A.O.C.* P.O. Box 93, P.Code 124, Rusayl, Sultanate Of Oman. Tel: +968 24446514 /5/9, Fax:24446509, GSM:+968 92304432, 92172536 *From:* Abdulrahim AlBalushi <aalbalushi@muscatbay.com> *Sent:* Friday, May 31, 2024 9:21 PM *To:* Karthik <karthik@owatco.com> *Cc:* Abdullah AlNasiri <aalnasiri@muscatbay.com>; Gunasekaran < gunasekaran@owatco.com>; Suvendu <suvendu@owatco.com>; MohanBabu < mohanbabu@owatco.com>; Othman <othman@owatco.com> *Subject:* Incident Report and Immediate Actions Required for Snake Bite Incident Dear Karthik I hope this message finds you well. To address the recent incident involving the snake bite OWATCO operator on yesterday night shift at our STP plant. Firstly, I want to ensure that the affected operator is receiving appropriate medical attention and is recovering well. Please provide an update on their condition at your earliest convenience. In light of this incident, I request the following immediate actions: *Incident Report Submission:* - Kindly submit a detailed incident report outlining the time, location, description of the event, immediate actions taken, and the medical response provided. *Area Inspection and Safety Measures:* - Conduct a thorough inspection of the area to identify and mitigate any additional risks. Ensure the area is secure and safe from further snake encounters. *Safety Protocol Review:* - Review and, if necessary, update the existing safety protocols to prevent future incidents. Please treat this matter with the utmost urgency and provide regular updates on the steps being taken. Best regards, Abdulrahim AlBalushi Assets and Operations Assistance Manager T: +968 2485700 F: +968 24826522 M: +968 97188865 PO Box 605, Postal Code 115, Sultanate of Oman www.muscatbay.com [image: signatureImage] ——- Analysis & Responses: ### Summary of the Technical Email **Operational Details:** - The incident addressed relates to a snake bite incident involving an OWATCO operator during a night shift at a Sewage Treatment Plant (STP) managed by Muscat Bay. - Abdulrahim AlBalushi inquired about the welfare of the affected operator and requested immediate actions regarding the incident. **Issues Raised:** - Immediate medical attention for the snake bite victim. - Submission of a detailed incident report concerning the circumstances and response to the incident. - A thorough inspection of the area for potential hazards and implementation of measures to prevent future snake encounters. - A review and possible update of existing safety protocols to enhance worker safety. **Action Items:** 1. Submit the required incident report with specified details. 2. Conduct a thorough inspection of the incident area to identify and mitigate risks. 3. Review and update safety protocols as necessary. 4. Provide regular updates on the action taken and the condition of the affected employee. ### Draft Response --- Subject: RE: Incident Report and Immediate Actions Required for Snake Bite Incident Dear Karthik, Thank you for forwarding the incident report regarding the recent snake bite incident. Firstly, please allow me to express my concern for the well-being of the affected operator. Could you please provide an update on their current medical condition? It is crucial for us to ensure that he is receiving the best possible care and is on the path to recovery. I have reviewed the initial steps taken as detailed in your report and appreciate the prompt response. Moving forward, please ensure that the following actions are completed as per our previous communications: 1. **Area Inspection and Safety Measures:** It is imperative that a comprehensive inspection of the area is carried out immediately. Any additional risks identified should be swiftly mitigated. Ensure the implementation of effective measures to prevent further snake encounters. 2. **Safety Protocol Review:** Review the existing safety protocols thoroughly and update them if found necessary. It's important that all measures are proactive and robust to ensure the safety of all our personnel at the site. 3. **Regular Updates:** Please continue to provide regular updates on both the recovery of the affected operator and the progress of the actions taken. It is essential that we keep all lines of communication open during this critical time. Please treat these actions with the highest priority, and do not hesitate to reach out if you need any further assistance or clarification from our side. Looking forward to your prompt actions and updates. Thank you for your cooperation and diligent attention to this serious matter. Best regards, Abdulrahim AlBalushi Assets and Operations Assistance Manager Muscat Bay Email: aalbalushi@muscatbay.com Phone: +968 2485700 ---