Mon, 24 Jun 2024 08:26:40 +0000
Action required - please update your payment details for Abdulrahim AlBalushi’s team
Main Email Body: Action required - please update your payment details for Abdulrahim AlBalushi’s team 96 Payment failed because of a problem with your card ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ ͏ Payment failed We couldn't process the most recent payment for Abdulrahim AlBalushi’s team's Canva Pro account. This might be because your card has expired or your account doesn't have enough funds. Take a few moments to check if the payment details we have saved is still the best method for you. If you continue to experience issues, try adding a different payment method or try checking with your bank. If we're unable to process payment by 7/5/24, your subscription will be cancelled and you'll lose all the great features of Canva Pro. Update payment details Questions about payments? Visit Payments, pricing and billing in our Help Center. You’re receiving this email because you have a Canva account. This email is not a marketing or promotional email. That is why this email does not contain an unsubscribe link. You will receive this email even if you have unsubscribed from Canva’s marketing emails. Made for you with from Canva Canva®, 110 Kippax St, NSW 2010, Australia ABN 80 158 929 938 | Privacy Policy _________________ ARPro Mail Assistance : ### Email Summary **From:** Canva **To:** aalbalushi@muscatbay.com **Subject:** Action required - please update your payment details for Abdulrahim AlBalushi’s team **Date:** Mon, 24 Jun 2024 08:26:40 +0000 **Critical Technical Details:** - **Issue:** Payment for Canva Pro account failed. - **Possible Reasons:** Card expired or insufficient funds. - **Deadline:** Payment must be processed by 7/5/24 to avoid subscription cancellation. - **Impact:** Loss of Canva Pro features if payment issue is not resolved. **Immediate Actions Needed:** 1. **Check Payment Details:** Verify if the saved payment method is still valid. 2. **Update Payment Method:** If issues persist, add a different payment method. 3. **Consult Bank:** Check with the bank if there are any issues on their end. **Urgent Issues:** - **Subscription Cancellation Risk:** If payment is not resolved by 7/5/24, the Canva Pro subscription will be cancelled. ### Draft Response **To:** Canva Support **Subject:** Re: Action required - please update your payment details for Abdulrahim AlBalushi’s team Dear Canva Support, Thank you for notifying us about the payment issue with our Canva Pro account for Abdulrahim AlBalushi’s team. We are currently reviewing the payment details associated with our account to ensure they are up-to-date. We will take the following actions immediately: 1. Verify the current payment method to check for any expiration or insufficient funds. 2. Update the payment method if necessary. 3. Contact our bank to resolve any potential issues on their end. We aim to resolve this issue well before the deadline of 7/5/24 to avoid any disruption to our Canva Pro services. Thank you for your understanding and support. Best regards, Abdulrahim Al Balushi Assets and Operations Manager Muscat Bay aalbalushi@muscatbay.com +968 [Your Phone Number]