Abdullah AlNasiri

Main Email Body: I recommend that open the ceiling first in the living room to have initial lead for the leak source then to decide. Abdullah AlNasiri Vice President- Customer Experience *T: *+968 24 857000 F: <+968%2024%20640000>+968 24 826522 M: <+968%2095%20194694> +968 95 790000 PO Box 605, Postal Code 115, Sultanate of Oman www.muscatbay.com <http://muscatbay.com/> <https://muscatbay.com/smartinvestor/en/> This e-mail contains proprietary information some of which may be legally privileged. This e-mail is intended to be reviewed only by the individual(s) or organizations named above. If you are not an intended recipient, or an authorized representative of an intended recipient, you are hereby notified that any review, dissemination, distribution, or copying of this communication, or any of its content or attachments, is strictly prohibited and may be unlawful. If you have received this message in error, please return it to the sender immediately and delete the original message and any copy of it from your computer system. Saraya is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt *From:* Abdulrahim AlBalushi [mailto:aalbalushi@muscatbay.com] *Sent:* Tuesday, June 25, 2024 11:20 AM *To:* abdullah alnasri <aalnasiri@muscatbay.com> *Subject:* Inspection Required for Identified Sources of Leak in Villa Number Four, Zone Three Dear Abdullah Following our visit to V 04 at Z03 yesterday, Just to share with you our observations regarding the moisture and paint peel-out issues affecting the dining room wall. Based on our detailed analysis and review of the As-built drawings, I have identified 04 potential sources of the leak. Below is a detailed table outlining [image: Second MBR PPM .pdf.png.jpeg] To address this issue promptly, we will assign our HVAC technicians to inspect these components thoroughly. We may also request the service report from the owner if any maintenance work has been performed on these systems previously, as this will be good for our investigation. I seek your advice on what to suggest to move on this matter!? Regards Abdulrahim AlBalushi Assets and Operations Assistance Manager *T: *+968 24 857000 *F: *+968 24 826522 *M: *+968 97 188865 PO Box 605, Postal Code 115, Sultanate of Oman _________________ ARPro Mail Assistance : ### Email Summary: **Critical Technical Details:** - **Inspection Focus:** Ceiling in the living room for initial lead on the leak source. - **Identified Issues:** Moisture and paint peel-out in the dining room wall. - **Potential Leak Sources:** Four potential sources identified based on As-built drawings. - **Next Steps:** HVAC technicians to inspect identified components and possibly request a service report from the owner for previous maintenance work. **Immediate Actions Needed:** 1. Open the ceiling in the living room to identify the leak source. 2. Assign HVAC technicians to inspect the identified components. 3. Request and review the service report from the owner if any previous maintenance was done. **Urgent Issues:** - **Leak Source Identification:** Immediate action required to prevent further damage. - **Coordination with Owner:** Necessary to gather historical maintenance data. --- ### Draft Response: Subject: Re: Inspection Required for Identified Sources of Leak in Villa Number Four, Zone Three Dear Abdullah, Thank you for your prompt recommendation. **Action Plan:** 1. **Ceiling Inspection:** We will begin by opening the ceiling in the living room to locate the initial source of the leak. 2. **HVAC Inspection:** Our HVAC technicians will thoroughly inspect the identified components based on the As-built drawings. 3. **Service Report Request:** We will request the service report from the villa owner to check for any previous maintenance work that could aid our investigation. We aim to address this issue swiftly to prevent further damage and ensure the villa's integrity. Your guidance is invaluable, and we will keep you updated on our progress. Best Regards, Abdulrahim AlBalushi Assets and Operations Assistance Manager *T: *+968 24 857000 *F: *+968 24 826522 *M: *+968 97 188865 PO Box 605, Postal Code 115, Sultanate of Oman