Saleem AlDarai

Main Email Body: Dear HD Team, Please contact OTE as per below contact details for any enquiry/maintenance related to Siemens appliances. eha_callcenter@otegroup.com Regards, Saleem AlDarai Leasing Specialist T: <+968%2024%20640000>+968 24 857000 F: <+968%2024%20640000>+968 24 826522 M: <+968%2095%20194694>+968 98 892349 PO Box 605, Postal Code 115, Sultanate of Oman www.muscatbay.com <http://muscatbay.com/> [image: cid:image001.jpg@01D980CC.9CA5B710] <https://muscatbay.com/smartinvestor/en/> This e-mail contains proprietary information some of which may be legally privileged. This e-mail is intended to be reviewed only by the individual(s) or organizations named above. If you are not an intended recipient, or an authorized representative of an intended recipient, you are hereby notified that any review, dissemination, distribution, or copying of this communication, or any of its content or attachments, is strictly prohibited and may be unlawful. If you have received this message in error, please return it to the sender immediately and delete the original message and any copy of it from your computer system. Saraya is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt _________________ ARPro Mail Assistance : ### Summary: **Email Details:** - **From:** Saleem AlDarai - **To:** helpdesk@muscatbay.com, akbarh@kalhat.com - **Subject:** Siemens appliances at Muscat Bay - **Date:** Thu, 27 Jun 2024 10:13:19 +0400 **Critical Technical Details:** - **Contact for Siemens Appliances Enquiries/Maintenance:** OTE Group - **Contact Email:** eha_callcenter@otegroup.com **Immediate Actions Needed:** 1. **Contact OTE Group:** For any enquiries or maintenance related to Siemens appliances. 2. **Forward Information:** Ensure that the helpdesk team and relevant personnel are aware of the OTE Group contact details for Siemens appliances. **Urgent Issues:** - **None specified:** The email does not indicate any immediate operational disruptions but emphasizes the need to contact OTE Group for Siemens appliances-related matters. ### Draft Response: --- **To:** Saleem AlDarai **CC:** helpdesk@muscatbay.com, akbarh@kalhat.com **Subject:** Re: Siemens appliances at Muscat Bay Dear Saleem, Thank you for providing the contact details for Siemens appliances enquiries and maintenance. We will ensure that our helpdesk team and relevant personnel are informed to contact OTE Group at eha_callcenter@otegroup.com for any Siemens appliances-related issues. Best regards, Abdulrahim Al Balushi Assets and Operations Manager Muscat Bay --- **Preliminary Action Plan:** 1. **Inform Helpdesk Team:** Communicate the provided contact details to the helpdesk team and ensure they update their records. 2. **Monitor Maintenance Requests:** Keep track of any issues related to Siemens appliances and ensure they are directed to OTE Group promptly. 3. **Follow-Up:** Schedule a follow-up to confirm that the helpdesk team has integrated the new contact details into their standard operating procedures. This approach ensures operational efficiency and minimizes any potential disruptions related to Siemens appliances maintenance and enquiries.