Workshop Details
Project Name | Muscat Bay AMC FM Service |
Date & Time | 03.03.2024 |
Facilitator | Muscat Bay |
Participants | Abdullah, Sapumal, Nouf & Abdulrahim |
Purpose | KOM ( Mobilization, ÇAFM, SMOOTH TRANSITIONS WITH EXISTING FM TEAM |
Details & Tips
Schedule the workshop at the beginning of the project with all key players: design team, stakeholders, SMEs, decision-makers, etc.
Time: 1.5 hours to a full day depending on the complexity of the discussions.
All of the notes we make here will update automatically in your Kick-Off Workshop Summary
Meeting Agenda
Muscat Bay AMC FM Service Project: Management Checklist
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Project Overview & Scope of Work
Has the full scope of FM services been clearly defined and communicated to all stakeholders?
Are there any areas within the scope of work that require further clarification or adjustment?
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Service Level Agreements (SLAs) & Key Performance Indicators (KPIs)
Are the SLAs and KPIs aligned with Muscat Bay’s operational standards and expectations?
Is there a process in place for the periodic review and adjustment of KPIs to ensure they remain relevant and achievable?
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Roles and Responsibilities
Have roles and responsibilities been clearly defined and communicated to each team member?
Are there clear protocols for communication and escalation paths for addressing issues or concerns?
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Project Management Software & Tools
Has the implementation timeline for the CAFM/CMMS tool been established and communicated?
Are there training sessions planned for staff to ensure effective utilization of the project management software?
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Training & Staff Development
Is there a continuous training program in place for staff to ensure they meet service quality standards?
How will staff engagement and retention be managed to maintain a high level of service delivery?
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Innovation & Continuous Improvement
What processes are in place for identifying and implementing service delivery innovations?
How will continuous improvement be measured and evaluated?
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Risk Management & Contingency Planning
Has a comprehensive risk management plan been developed, covering potential operational risks?
Are contingency plans in place for critical services to minimize disruption during unforeseen events?
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Financial & Administrative Provisions
Are billing, invoicing, and payment terms clearly understood and agreed upon by all parties?
Is there a process for handling contractual amendments or changes to the scope of work?
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Compliance & Legal Obligations
Are all services provided in compliance with local regulations and standards?
Is insurance coverage adequate to protect both parties against potential claims?
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Sustainability Initiatives
How will sustainability be integrated into service delivery to ensure eco-friendly practices are adopted?
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Review & Feedback
Is there a structured feedback mechanism in place for ongoing evaluation of service quality?
Are there regular meetings scheduled with top management to review project progress and performance?
We would LOVE to hear you’re feedback and learn more about how you’re using in your presentation development and design workflow
This Kick-Off Agenda is a resource created by @ARPro.live
